Frequently Asked Questions
Everything you need to know about your VX3 performance gear.
How long does shipping take for VX3 orders?
Standard domestic shipping typically takes 3-5 business days. For customized teamwear or pro-kit items, please allow up to 10-14 business days for production and dispatch.
What is your return policy for sports apparel?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that personalized or custom-printed jerseys cannot be returned unless they are faulty.
How do I ensure I choose the right size?
Our high-performance fabrics vary in fit. We provide a detailed size guide on every product page to help you choose between our 'Pro Fit' for competitive use and our 'Relaxed Fit' for casual training.
Are VX3 products suitable for professional-level competition?
Absolutely. VX3 gear is engineered using technical, moisture-wicking fabrics designed to withstand the rigors of elite professional sports, from rugby to athletics.
Do you offer bulk discounts for clubs and teams?
Yes, we specialize in teamwear solutions. If you are looking to kit out an entire squad, please contact our sales team through the 'Teamwear' portal for bulk pricing and customization options.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay for a secure checkout.